At Triperic.com, we value your privacy. This privacy policy explains what data we collect, why we collect it, and how we protect your data. By using our website, you agree to this policy.
1. Who are we?
Triperic is a global online community for those who seek freedom, simplicity, and a deeper connection with nature.
2. What personal data do we collect?
a. Data you provide yourself
- Account details: username, password (encrypted), preferences
- Email address when you subscribe to our newsletter or request information
- Any additional data that you actively enter in (contact) forms
- Contact details: name, email address, telephone number, address
- Order details: billing address, delivery address, payment details (via secure external payment systems)
- Communication data: content of messages via contact forms, emails or chat
b. Automatically collected data
- IP address
- Device and browser type
- Time and duration of your visit
- Pages visited
- Use of cookies as described in our cookie policy
- General geolocation information if you allow it
c.Third party data
When you connect with us through social media or other platforms, we may receive basic information about your profile (such as your username or image) depending on your privacy settings with those parties.
3. Why do we collect this data?
We collect your data for the following purposes:
- To moderate your comment or answer your question via the contact form
- To provide you with our newsletter or relevant updates (only with your consent)
- For statistical analyses and optimization of the user experience
- To prevent misuse of our site
- For compliance with legal obligations
- To process and deliver your order correctly
- To provide services such as digital downloads, advice or tools
- For customer service and follow-up on questions or comments
- To keep you informed about your order or reservation
- For marketing purposes (only after permission)
- To analyze and improve our website
4.Do we share your data with third parties?
We never sell your data to third parties. We only share your data with:
- Payment services such as Mollie, Stripe or PayPal for secure payments
- Logistics partners for physical deliveries
- Service providers who assist us with hosting, email sending or data analysis
- Governments if we are legally obliged to do so
These partners are obliged to treat your data confidentially and securely.
5. Cookies en tracking
We use cookies to ensure our website functions properly, improve your user experience, and collect statistics. More information can be found in our Cookie Policy.
6. How long do we retain your data?
We do not store your data longer than necessary:
- Order and invoice data: 7 years (legal retention obligation)
- Account information: as long as your account is active
- Newsletter subscriptions: until you unsubscribe
- Technical data: up to 26 months
7. Your rights
You always have the right to:
- To view, change or delete your data
- To withdraw your consent for marketing
- To object to processing
- Transfer your data to another party
- To file a complaint with the Data Protection Authority via www.gegevensbeschermingsautoriteit.be
You can contact us for this via our Contact Form.
8. How do we secure your data?
We take appropriate measures to protect your data:
- SSL encryption of our website
- Secure servers and firewalls
- Limited access to your data
- Regular updates and security scans
9. Changes to this Privacy Policy
We may update this privacy policy if legislation changes or our operations change. The latest version is always available on our website. You will be notified of any significant changes.
Do you have any questions about your privacy or how we handle your data? Feel free to contact us via our Contact Form.
Voor de Nederlandstalige versie, ga naar: Privacybeleid – NL